Shipping and Returns Policy


You may return your new purchase in its original packaging and condition within 14 days of receipt. Very Simple: Kitchen reserves the right to refuse returned items that are not in original condition due to the following reasons (but not limited to): missing the original packaging, item packaged differently than the way received, missing components, visible damages caused by the customer, or incorrect packaging. The customer is responsible for any shipping charges associated with returning an item to our warehouse in Italy. Please contact our customer team to initiate a return at Make sure to include your order number as well as a reason for the return.

Our refund and returns policy lasts 14 days. If 14 days have passed since your purchase, we can’t offer you a full refund.

Cancellation & Order Edits

As soon as an order is received we prepare it for shipping. This results in a small window where changes to an order can be made. Make sure to reach out to us immediately at, and if your order has not been processed for shipment by the warehouse, we will do our best to accommodate requests to cancel or edit whenever possible.


Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at

Shipping returns

To return your product, you should send your product to:

Very Simple Things Srl
Via dell’industria 9, 40068
San Lazzaro di Savena (Bologna)

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Need help?

Contact us at for questions related to refunds and returns.